1. Information We Collect
To provide you with a seamless shopping experience, we collect the following types of information:
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Personal Identification: Your name, email address, phone number, and shipping/billing address provided during the checkout process.
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Payment Details: While we facilitate payments, all transactions are securely processed by our authorized payment gateways. Kundolki does not store your credit card, debit card, or bank account details.
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Technical Data: Information such as your IP address, device type, and browsing behavior collected via cookies to help us improve our website.
2. How We Use Your Information
We use your data strictly to enhance your experience and fulfill our services:
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Order Fulfillment: To process transactions, manage shipments, and provide order status updates.
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Customer Support: To respond to your inquiries and resolve any issues effectively.
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Personalized Marketing: To send you updates on new collections, exclusive promotions, and trend reports (only if you have opted in).
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Optimization: To analyze website traffic and improve our design, products, and user interface.
3. Data Security & Protection
We take the security of your data seriously.
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We implement industry-standard encryption and secure server protocols to protect your personal information.
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As noted, your sensitive financial data is handled exclusively by PCI-DSS compliant payment partners to ensure maximum security.
4. Our Cookie Policy
Kundolki uses “cookies” to enhance your browsing experience—for example, to remember items in your shopping cart or your language preferences.
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You have the option to disable cookies through your browser settings, though this may limit some functionalities of our website.
5. Third-Party Sharing
We respect your privacy and never sell, trade, or rent your personal information to third parties. We only share necessary data with trusted partners who help us operate our business:
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Courier Partners: To ensure your jewelry reaches your doorstep safely.
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Payment Gateways: To process secure financial transactions.
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Analytics Providers: To help us understand and improve website performance.
6. Your Rights & Choices
You remain in control of your data. At any time, you may:
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Access & Correct: Request a copy of the data we hold or ask for corrections to inaccurate information.
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Data Removal: Request that we delete your personal information from our active records.
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Opt-Out: Unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any promotional communication.
7. Policy Updates
Kundolki reserves the right to update this policy as our services evolve. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website signifies your acceptance of these changes.
